HR (Human Resources) Coordinator

Ultimate Staffing Services is actively seeking a detail-oriented and service-focused HR Coordinator to join a client's team in Raleigh, North Carolina. This role provides operational and administrative support across the full employee lifecycle, serving as a key member of the HR Shared Services team. The position involves partnering with employees, managers, HR Business Partners, and cross-functional stakeholders to deliver accurate, timely, and compliant HR support.

Position Summary

The ideal candidate is highly organized, customer-focused, and comfortable managing multiple priorities in a fast-paced professional environment. This position plays an integral role in maintaining HR processes, supporting employee programs, ensuring data integrity, and contributing to a seamless employee experience.

Key Responsibilities

HR Operations & Employee Lifecycle Support

• Serve as a first point of contact for employee and manager HR inquiries via phone, email, and online requests.
• Coordinate employee lifecycle activities including onboarding, orientation, employee changes, promotions, compensation updates, transfers, leaves, and offboarding.
• Prepare and manage employment-related documentation, correspondence, and records.
• Support recurring HR initiatives including performance reviews, compensation cycles, promotions, mentorship programs, and talent management activities.
• Ensure timely processing of HR transactions while maintaining high service standards.

HR Systems, Data & Compliance

• Maintain accurate employee records and process personnel changes within HR systems.
• Perform data audits, validation checks, and reporting support to ensure data integrity.
• Assist with HR technology initiatives, system testing, and process enhancements.
• Administer employment eligibility verification, employment verification requests, and HR compliance documentation.
• Maintain confidential personnel files in accordance with company policies and regulatory requirements.
• Update HR forms, templates, and process documentation as needed.

Stakeholder Collaboration

• Partner with HR Business Partners and other HR functions to support business needs and employee requests.
• Collaborate with Recruiting, Payroll, Benefits, Mobility, Finance, IT, and other departments to coordinate employee-related activities.
• Build strong working relationships across the organization and provide exceptional internal customer service.
• Provide cross-functional support and coverage for team members as needed.

Process Improvement & Operational Excellence

• Participate in HR projects and process improvement initiatives.
• Identify opportunities to improve efficiency, automation, standardization, and service delivery.
• Create and maintain standard operating procedures, job aids, and knowledge resources.
• Handle sensitive and confidential information with professionalism and discretion.

Qualifications

Required Skills & Competencies

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Strong customer service mindset and relationship-building abilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Adaptability and willingness to work collaboratively in a team-oriented environment.
• Interest in process improvement, technology, and operational efficiency.

Preferred Experience

• Previous experience in HR administration, HR operations, employee lifecycle support, or a related administrative role.
• Experience working in a professional services, legal, consulting, or similarly complex organization.
• Experience using HR information systems such as Workday and electronic document management systems.
• Familiarity with employment documentation, HR recordkeeping, compliance requirements, and personnel records management.
• Prior experience in a client-facing or customer service environment.
• Experience working with a ticketing system, in a law firm, and comfortable working with HR Business Partners, Partners, and other stakeholders is highly preferred.

Education

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combinations of education and relevant experience will be considered.

What You'll Bring

• A proactive, solutions-oriented approach to problem-solving.
• Strong interpersonal skills and the ability to work effectively with stakeholders at all levels.
• A commitment to delivering exceptional service and creating a positive employee experience.
• The ability to thrive in a fast-paced, collaborative environment while maintaining accuracy and professionalism.

Work Hours

Monday - Friday, 9:00 AM - 5:00 PM (35-hour work week), with a hybrid schedule of three days onsite in Raleigh, NC, and two days WFH. Monday-Wednesday are likley in office days.

Benefits

Medical, dental, vision, and pharmacy benefits are offered. This is a long-term contract assignment for a minimum of 6 months to a year.

Additional Details

Pay Range: $28 - $32 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.